Notes From the Future Desk - November
Week 1: Learning from experience
We had a client who, several months ago at the beginning of a project, asked us in the kickoff meeting, “To be a good client, what should we
Week 2: Doing Work for Yourself
It is hard to find time for yourself. We are busy with the day-to-day, focused on our clients and their needs and it is hard to prioritize time spent on internal work. As we craft our latest campaign, we are aware of the challenges and suggest a few things to keep in mind if you decide your agency is ready for a new ad campaign. Find the space to concept, to explore big ideas. Use the time to exercise your creativity, push your technical skills- and maybe even do a few things the “client” would never go for. Be patient with yourselves when the timeline gets pushed, but don’t give up the fight. You warrant the same level of consideration and creativity you provide your clients. A new campaign may not return an immediate paycheck but like running on the treadmill the gains are cumulative and will pay off in the future. So invest some time on yourself, you deserve it!
Week 3: Constructive feedback
It is our job as account managers to obtain specific, constructive feedback. When I say specific, it doesn’t need to be “make this line thinner and change it to blue”, but really getting to the root of _why_ something needs to be changed. Understanding underlying motives, and helping to get to the right solution. Ask specific questions to get specific answers, always.
Week 4: Do you have a tool for that?
We were recently asked to evaluate a new piece of software for a client. It was a cool tool- might have been fun to learn- but it was a bit of a one-trick-pony. As we asked more questions about the specific need, we realized they already had a tool that would work. In fact, using the tool already in place allowed us to also obtain more data and customize content for our existing contacts (things that couldn’t be done with a new software). It is good to keep in mind that having 10 tools that only do one thing can be complicated to maintain- especially if you already have a multi-use tool available. So before you invest in a new software, ask yourself two questions:
- What is the goal of this new functionality?
- Can we be creative and reach the goal with a tool we are already utilizing?
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Charitable Giving Guide 2020
By:Jason Clark on 12/8/2020
As 2020 slowly crawls to its conclusion, now is a great time to consider end of year tax-deductible charitable donations. If you find yourself in a position to donate before the end of the year, we would love to recommend one of the many nonprofit organizations that we are proud to call our clients and partners. All of whom are doing valuable work to improve our community through a number of programs and services.Read More »